What our Customers say...

Water Damage Testimonials

Great service and so thankful for this team. After a burst pipe over the holidays this team was able to get our carpet and flooring ripped out, the walls addressed, and the treatment sprayed all in a day. They were always quick to communicate every time they needed to stop by and read the fans, they were friendly and professional. Would recommend them to anyone going through water damage like us.

Dan and the guys were great! He explained everything that they needed to do. Dan was patient and willing to answer my tons of questions!

The team was great!  Thank you!

We have used SERVPRO on two occasions.  We received excellent immediate service by courteous professionals who went out of their way to care for the items in our home.  We would recommend SERVPRO of Medina without hesitation.

SERVPRO of Medina did a wonderful job helping us address a recent flooded basement.  Communication was excellent.  They responded quickly.  Did everything they said they would.  They were professional.  I wouldn't hesitate to rely on them in the future.  Thanks.

The team was professional and hardworking.  Thank you

Jess, Bob & Justin were professional, personable, respectful of my home, accommodating with my schedule, called ahead and arrived smiling and ready to work.  They were thorough in explaining what they would be doing and then worked efficiently to restore the areas impacted by water.  From inspection to completion, this team was FIVE STAR!  Thank you SERVPRO.

I always use SERVPRO for all of my cleanups.  They have the best customer service and friendly techs.  I'm always in the loop on what's going on and don't have to call for updates.

Professional and timely

The team that came out to my house was great.  Dan is wonderful.  They were professional, answered all of my questions, and explained things well.  The team are good workers, hard workers and they hustle.  I wish I could have them do other kinds of work at my house.

SERVPRO of Gateway was the best service I have received during this process.

Thank you for all of your kindness!

Everyone came on time ready to work.  They did not take breaks and were very friendly.  Thank you

The team was wonderful!  They were very helpful and did a beautiful job.  Thank you

Thank you for everything.  Your guys were great!

The team was great!  They did an amazing job and she really loved them.

I really liked John.  He was very informative and helped me with my claim.

Cathy stated that we did an awesome job with a GREAT staff!

Theresa said we did an amazing job.  She is very pleased and said we were very helpful thru out the process.

You and your team did a great job!  We are very happy with your services.  Thank you!

Thank you SERVPRO for such a great job.  The 3 techs that came to my home were very polite and professional.   Did a great job!   Cindy

SERVPRO you were quick , professional, and did great work!   Thanks for all your help!   Leo

Thank you SERVPRO!   Your guys did a great job in the clean up of our facilities! I appreciate that they were here so quickly and took charge of the situation.   Thank you for a great job!  Diane

Team did a awesome job and everything was beautiful before they left.  Thank you so much for all your hard work. I am very Happy.  

Your Team did a wonderful job and all worked very Hard!   Thank you so much for a job well done! Sherry

Your Team did a wonderful job and all worked very Hard!   Thank you so much for a job well done! Sherry

Thank you SERVPRO for all your help with Saturdays sudden storm that caused major flooding in our home.   I could have not done it with out your help.  Thank you Thank you Thank you!    Kathy

Thanks SERVPRO for all your help in my water Damage. Couldn't have done it with out you!  Thanks!  Bob

Thank you for all your help in our water back up from our sub pump.   Couldn't have done it with out your help SERVPRO of Medina!

Thank you for all your help in our water back up from our sub pump.   Couldn't have done it with out your help SERVPRO of Medina!

SERVPRO of Gateway, I am amazed how well your technicians worked to get the smell out of my basement from my water damage. I am very impressed and will use you again when needed. Your team did a great job!!!   The Peters. 

Very Pleased with SERVPRO Productive work!!!! Thank you.  Grace

I just wanted to Thank SERVPRO with their customer Services!!! The young lady Lori I spoke with on the Phone made sure we were well taken care of with return calls. Even though we did not end up needing them our customer services were excellent and I would use them again. Thank you! 

Mike the technician did a awesome job at our home.  Very professional! 


Team was wonderful and did a great job at my home. Could not be more happier.  Took a lot of stress off my shoulders. Thank you SERVPRO! 

Great team effort. Very hard working. Never stop to rest!   Very pleased and will use again if needed!!!  Thank you SERVPRO !!   Your guys are the BEST!   Sincerely, STEWART

I was very pleased with Dan and how professional he was through the whole process.   Great job well done! 

Very Pleased with the team that came to help on our water loss. Everyone was pleased with how thorough everyone was with cleanup. Never seen apt so clean. Awesome workmanship as a team! Thank you! 

Thank you SERVPRO for a great team effort in my home. I cannot thank you enough for the professionally trained team who helped in my home.   Very very pleased! 

Thank you SERVPRO from the bottom of my heart for doing a great job well done! 

The two techs that came to my church for a moisture inspection did a thorough and amazing job! They did not stop for one minute until their job was complete. I could not have a more professional company at this time. Thank you and god bless!  Mike

Thank you for the quick response. Your technicians did a GREAT JOB!!! Mark and Diane did an impressive inspection and were very professional!  Great job as always!   Larry 

Many Blessings to everyone who helped in the clean up of my home.  May your company continue to be blessed to bless others in emergency needs. Thank you to my insurance who recommended SERVPRO!   Sincere Thanks! Charles

I cannot thank you enough for everything you've done for my family!! God Bless each of you!   Coreena Family

Job Well done!    Thank you SERVPRO!!!!! Will definitely call you again if ever needed!    Lisa 

My thanks to everyone for the excellent job done! My basement never looked so good! Very Impressed! Thank you! 

Team was great to work with! Did a amazing job!  Will call and refer you anytime! Thanks! 

Team did a wonderful job. Hard working and would welcome them back in my home anytime. Job well done! 

Great job well done SERVPRO! Could not ask for a better team! Thank you! 

I am very pleased of the professionalism of the SERVPRO Of Medina team that came in the late hours to help at my building. Urgency in timing impressed me along with the hard work and speed this team to prevent further damages.  I could not be more happier and thankful! 

Your team went beyond the expectations of service provided. Very pleased with all associates that worked in my home. Cannot thank them all enough. They did a wonderful job during this difficult time. 

Did a amazing job. Team did great work and they can use me as a reference anytime! Very professional! 

Technician were very professional, knowledgeable. Did a wonderful job at my home and could not have a better team. Will call again if needed. The adjuster even praised them. Now that's a Plus!

Very please with Production Manager Andrew running job. he is a asset to the company and worked in a timely manner. great work , professionalism. Job well done!

You went above and beyound expectations of service provided. Please thank your associates. They did a wonderful job during this difficult time.

I appreciate the help and professionalism the crew gave not only to my home but my faith in doing what was communicated.

Thank you so much for doing a job well done!